1. Introduction
Welcome to Auto Tech Industry (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website (https://www.autotechindustry.in/) as well as all product purchases and related services offered through the website or offline.
By using our website or purchasing products with us, you affirm that you have read, understood, and agreed to comply with these Terms. If you do not accept any part of these Terms, please refrain from accessing or using our services.
We may revise these Terms from time to time. Continued use constitutes acceptance of the updated Terms.
2. About Auto Tech Industry
Established in 2006, Auto Tech Industry is a trusted aluminum product trading company serving clients PAN India. Our headquarters and factory are based in Gurugram, Haryana, with multiple branches to facilitate local service delivery.
We specialize in sliding door interlocks, grills, aluminum sections, tracks, and various industrial profiles. With a team of 35 dedicated professionals, we ensure the highest quality, timely delivery, and competitive pricing for our broad client base.
3. Eligibility and User Commitment
By using Auto Tech Industry’s website, you represent that you are legally competent to enter into binding agreements and are at least 18 years old. You commit not to use this website or our services for unlawful or harmful purposes.
Users agree to provide accurate, truthful information when registering or transacting and will promptly notify us of any unauthorized use of their account.
4. Access and Use of Website
We grant a limited, revocable, non-exclusive license to access the website for personal and commercial use consistent with these Terms. You agree not to:
- Access restricted parts of the website without permission.
- Interfere with site functioning or introduce malicious software.
- Reproduce or redistribute site content without authorization.
- Use automated tools (bots) to extract data.
We may update, suspend, or discontinue the website without notice.
5. Products and Descriptions
Auto Tech Industry provides comprehensive aluminum product solutions for industries and construction, including but not limited to:
- Window sliding sections and handles
- Casement window sections and clips
- Slim structural profiles and door frames
- Railing tops and bottoms with varied measurements
Product images and descriptions are intended as informational guides. Specifications may change due to manufacturing updates, supplier changes, or technological advancements.
We endeavor to ensure that all product details are accurate and current at the time of publishing.
6. Orders and Contract Formation
When you submit an order on our website, it constitutes an offer to buy the specified products under these Terms. Your order is not confirmed or binding until we accept it by email or other written confirmation.
We may refuse any order at our discretion due to reasons such as stock unavailability, pricing errors, regulatory restrictions, or suspicious activity.
Each accepted order forms a legally binding contract subject to these Terms.
7. Pricing, Taxes, and Payment
Product prices are displayed on the website and may be updated without prior notice. Prices are exclusive of applicable taxes, duties, and shipping costs (unless explicitly stated).
Payments must be made through secure, authorized payment gateways as specified during checkout. We do not store payment card data; third-party payment processor policies govern.
Invoices will be issued post-purchase and should be reviewed carefully. Failure to complete payment within stipulated timelines may result in cancellation of your order.
8. Shipping and Delivery
We offer shipping services across India through reliable logistics partners. Delivery times vary depending on destination, product type, and order quantity. The estimated delivery timeline will be communicated when your order is confirmed.
Risk of loss and title transfer upon shipment leave our facility. Customers should inspect items immediately upon delivery and report any damage, discrepancy, or shortage within 48 hours.
While we strive for progressive and prompt delivery, delays outside our control (natural disasters, strikes, regulatory actions) are possible and do not constitute liability on our part.
9. Returns, Refunds, and Cancellations
Due to the nature of aluminum products, returns or cancellations are subject to stringent conditions. Customers may request returns for defective products or those damaged in transit, provided the claim is lodged within 72 hours of delivery.
Return approval requires inspection and verification. Approved returns will be refunded or replaced based on inventory availability and defect confirmation. Cancellations after order confirmation may incur a restocking fee.
Refunds process timelines may vary depending on payment method and banking partner policies.
10. Intellectual Property
All content on the website, including but not limited to logos, trademarks, images, and written descriptions, are owned or licensed by Auto Tech Industry. Any unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action under Indian copyright laws.
Use of our brand identity or materials for commercial purposes requires prior written consent.
11. Warranty and Disclaimer
We provide warranties on products as per manufacturer guidelines and Indian trade laws. However, we are not responsible for damages arising from misuse, improper handling, or unauthorized modifications to products.
Our website and products are provided “as is” without express or implied warranties beyond statutory guarantees. We disclaim liability for incidental or consequential damages arising from purchase or use of our products.
12. Limitation of Liability
Auto Tech Industry strives to provide accurate, reliable products and services. However, to the fullest extent permitted by law, we limit our liability as follows:
- We are not responsible for any direct or indirect damages arising from use or inability to use products or services.
- We disclaim liability for any loss resulting from improper usage, installation failures, or external factors beyond our control.
- Our total cumulative liability in any case will not exceed the value you paid for a particular product or service.
13. Indemnification
You agree to indemnify and hold harmless Auto Tech Industry and its directors, officers, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses resulting from your failure to comply with these Terms, misuse of products, or illegal activities involving our services.
14. Privacy and Data Protection
Respecting your privacy is a priority. We collect only essential information required to process orders and improve customer experience. All customer data is stored and handled securely in line with the applicable data protection laws, including the Information Technology Act, 2000.
Please review our Privacy Policy for detailed information on data collection, use, retention, and rights related to personal information.
15. Advertising and Marketing Compliance
Auto Tech Industry ensures strict compliance with local advertising regulations and Google Ads policies, prohibiting false, misleading, or unsubstantiated claims about products or services. All advertisements accurately depict product capabilities, features, and pricing.
16. Website Security and Usage Restrictions
Users are prohibited from:
- Attempting unauthorized access to website or server infrastructure.
- Uploading malicious software, viruses, or harmful data.
- Using automated systems or bots to collect data or disrupt website functions.
Violation of these restrictions may result in immediate suspension of access and legal action.
17. Third-Party Links
Our website may contain links to third-party resources for your convenience. Auto Tech Industry does not endorse or guarantee the accuracy or safety of any linked sites. Accessing external websites is at your own risk, and you should consult their terms and privacy policies.
18. Force Majeure
We are not liable for failure or delay caused by events beyond our reasonable control, such as natural disasters, war, government restrictions, strikes, or supply chain failures.
19. Termination and Suspension of Services
We may terminate or suspend your access to website services without notice if you breach any provision of these Terms, engage in fraudulent behaviour, or misuse our products or platform.
20. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana.
21. Amendment of Terms
We reserve the right to modify these Terms at any time. Updates will be posted here with the effective date. Your continued use of our website following changes implies acceptance.
22. Customer Support and Contact
For queries related to these Terms or services, please reach out via our official support channels listed on the website.